Contact with our customers is something we excel at! Although this website was created in February 2017, our core pharmacy (in Vancouver, Canada) is now hitting 50 years of helping our customers face to face and 20 years of mail order pharmacy to Canada and The USA!
Great customer service is how we’ve stayed in business and how we’ll continue for the next 50 years and beyond!
We fully believe in providing information to our customers and in educating them!
It’s simple…it’s your health and you deserve to know! The more informed you are, the better buying decisions you’ll make and the happier AND healthier you’ll be! And let’s not forget all of the money you’ll save in the process!
There really are no stupid questions, So please feel free to reach out and contact us at anytime!
Call Us Toll Free!
Toll Free 1-800-Pills-31 (1-800-745-5731)
Our friendly staff would be happy to hear your voice!
Please note: You may have to leave us a message, depending on call volumes.
We strive to return all calls ASAP, even after hours and even on weekends.
Please speak clearly when you leave a message and be sure to include your complete phone number with area code.
Our Regular Hours are:
- Monday through Friday from 9 AM until 8 PM Eastern Standard Time
After Hours and on Weekends
- Saturday and Sunday from 10 AM until 6 PM Eastern Standard Time
That’s right…7 days a week! But please..after regular hours and on weekends, you may have to leave a message as phone lines are redirected from the pharmacy to rotating after hours employees, but we’ll call you right back.
Send us an Email
Not in a big rush for an answer or need to send in a copy of your prescription? Send an email to us at “support [at] helpforhepc [dot] com”
We’ll try to reply asap…but please check your spam or junk mail folders as we might end up there!
Fax us Toll Free
If you don’t have access to a computer to scan and email your prescription, you can fax it to us via our Toll Free fax number.
Good Old Fashioned Snail Mail!
If the interweb isn’t your cup of tea, you can mail in your order forms and prescriptions through regular post or courier to our office in Eastern Canada (located a stones throw from New York State.)
Help For Hep C
427 Princess Street
Kingston, Ontario, Canada
We look forward to hearing from you!
Always! If you need info, or want to share something with us, we’re here with open ears!